In order to re-design and develop an electronic mode for conducting survey and organise the existing system for the consumer facilitating the consumer with the functionality of selecting the slot for survey as per convenience , MPMKVVCL wanted to develop a mobile application in order to re-structure the existing process of conducting survey on the fields for various service connections.
1. To ensure that the surveyor can conduct survey as per the geographical and organisational limitation assigned to the surveyor for the application collected through various modes.
2. To ensure that the surveyor can fill down the complete application for the consumer at consumer's doorstep as request by the consumer on call.
3. To ensure that the surveyor can collect the registration fees for new service connection from the consumer from their doorsteps .
4. To reduce the communication gap between the consumer and the surveryor.
5. To facilitate the consumer with the service connection required in a minimum time frame.
6. To ensure that the track of the cash collected can be maintained.
7. To ensure that the surveyor can view the pendency and work done on the single platform and with much more features
Henceforth, SURVEKSHAN - Mobile Application has been developed for the consumers of MPMKVVCL belonging to rural as well as for urban areas so that the survey of the application applied for the service connection can be done online and minimum time frame.
Compatible with any Android Version. |
Bulk Uploading of Survey Details no need to upload the surveyed data one by one. |
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Transparent and accurate system |
User - friendly interface for easy usage. |
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Tracking of the Application status can be done. |
Easily Integrable with any of the Third Party Application. |
User Access Management Empowers to choose which members of the organization have access to view/edit particular documents, modules, or even locations by managing user specific permission through UAM. |
Online Application Filling Module for filling Application form for availing various services online through Mobile |
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User Profile Management Manages the complete details of the user with the information of the geographical location he/she is permitted for. |
Application View / Track Module for viewing submitted application of the user and taking appropriate action as per the details provided by the user. |
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Monitoring Mobile Dashboard Has User specific dashboard for monitoring the work done and remaining for users and administration |
Alerts & Notifications Facility of intimating the consumer via SMS or email alerts as and when required of various services.
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Easily Integrable with Third Party Applications |
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“GET SERVED ON FINGERTIPS ONDOOR” |
Pending vs Total Analytics Android Based Mobile Application provides analytics about the total no. of surveys pending versus total surveys allotted |
Compatible with Android devices Android Based Mobile Application compatible with every device & Android version. |
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User Information Android Based Mobile Application display the user information on the user dashboard with details like name of the user and current date |
Monitoring Mobile Dashboard Has User specific dashboard for monitoring the work done and remaining. |
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Pending Survey Analytics Android Based Mobile Application provides the details of the surveys pending on the current date as selected by the surveyor |
Payment Collection & Summary Android Based Mobile Application provides payment collection summary report which is collected against the request catered via calling mode |
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Bifurcate the Application via Mode Android Based Mobile Application provides the bifurcated details of the application collected through web and through request on call on the dedicated helpline no. |
On-Board Load Calculation Has Add-On functionality for power sector (services for customer) application for Calculation Load & Power Consumption. |
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Scrolling Calendar Android Based Mobile Application provides in order to filter out survey information and plan the same through the calendar belt provided. |
Geo Location Mapping Android based Mobile Application provides the geolocation mapping of the assets of the company to the consumer.
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M.P Madhya Kshetra Vidhyut Vitaran Company Limited, Bhopal, Madhya Pradesh |