“Service Provider Management System” is a project initiated by M.P.M.K.V.V.C.L, to re-engineering the existing process to overcome and built a strong framework for essentials in an organization.
Service Provider Management System as the name suggests has been designed for empaneling & engaging different service providers and manage the same through a single platform.
It is integrated with Payment Disbursement system to manage and companywide common empanelment of Service Provider. Systematic transformation was needed to make the process completely electronic from beginning to end.
The Service Provider will have
1. License Details,
2. Licensee Details,
3. Work Details,
4. Asset Details,
5. Key Personnel Details etc.
In order to make it dynamic, the service provider database is interlinked to the User Management System and other useful monitoring systems.
| OF BUSINESS PROCESS RE-ENGINEERING | ||
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More than ______________________ |
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More than ______________________ |
Third Party Vendors / Suppliers / Contrators Registered |
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Digitally Signed Work Order Generated |
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Total Rs. ______________________ |
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Manages More than ________________ |
Security Deposit Collected through ANUBANDH |
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E- WALLETS of Third Party Vendors / Suppliers / Contractors |
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Common Registration & Management Common Registration and Management portal, providing single account to every 3rd party agency, from which they can register for multiple services in the organisation. |
E-Sign Services A facility for signing up Application form for availing Services via multiple modes. |
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KYC Services An add-on facility for filling up registration form for New Service Connection via e-KYC ( Using UIDAI Aadhaar Services). |
Centralized Document Repository Maintaining a centralized document repository system for the document uploaded by the applicant / user / contractor |
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e-Invoice Creation and Approval An add-on module for creating invoice as per the work order issued to the contractor /third party agency and approval of the same for payment disbursement. |
Alerts & Notifications Facility of intimating the 3rd party agency via SMS or email alerts as and when required of various services like tender alerts, work order etc. |
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Payment Disbursement Facility of disbursing payment to the contractor’s account as per the approved invoice details. |
Easily Integrable with Third Party Applications |
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They can view download the tender form, EMD and SD from their common account | The winners of tender will be receive the digitally signed work orders on their common account. |
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For User Authentication, AADHAAR AUTHENTICATION SERVICES will be using to fetch the e-KYC details of Authorized User |
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To prevent the problem of tender fixing and to eliminate the human interface in the bid submission process, MPMKVVCL has decided to make entire online process electronic. There are two items which are being submitted manually by the Bidders in the designated offices in every tender.
Systematic transformation is needed to make the online process completely electronic from beginning to end. While EMD part can be automated by using payment gateways offered by various banks, the other part requires to be handled with help of a dynamic contractor database.
1. Common Registration & Management Portal will be provided single account to every 3rd Party Agency, from which they can register for multiple services.
2. All the digitally signed documents uploaded by the 3rd Party Agency would be store in a Centralize Digital Library so no need to upload the same documents every time.
3. Work Order Creation & Management System
4. Integration with Payment Gateway System &Payment Disbursement System
5. Collection Agency/Kiosks Registration & Management Module
6. Tender Creation & Management System
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Online Registration Facility Module for filling Registration form for various services online through Web / KIOSK(s). |
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3rd Party Blacklisting Module Module for blacklisting the 3rd party service provider / contractors / vendors as per the performance and quality of work done. |
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Tender Creation & Management Module for creating tender, digital signing the tender and publishing the same along with management of tender & bids. |
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Outsourced Employee Management Helps Service Provider personnel to keep track of employee's personal details, medical information, salary details, attendance/leave records and other details. |
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e-Work Order Creation / Approval Module for generation work order for any of the work required ex: as in power sector work order is issued to set up required infrastructure. |
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e-Invoice Creation and Approval An add-on module for generation invoice as per the work order issued to the contractor /third party agency and approval of the same for payment disbursement |
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Online Payment Gateway Module for making payment of the registration for various services done via web having multiple modes provided like Online ( Debit /Credit / Net-banking / UPI etc.), NEFT / RTGS, Cash / E-Wallet etc. |
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Payment Disbursement Facility of disbursing payment to the contractor’s account as per the approved invoice details and refunds to the consumer as per the transactional detaills.
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E-Wallet Management Module for making payment of the security deposit / filling Application form of the applicant using the e-wallet management functionality provided. |
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Centralized Document Repository Maintaining a centralized document repository system for the document uploaded by the applicant / user / contractor
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User Access Management Empowers to choose which members of the organization have access to view/edit particular documents, modules, or even locations by managing user specific permission through UAM. |
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M.P Madhya Kshetra Vidhyut Vitaran Company Limited, Bhopal, Madhya Pradesh |
