AWZPACT TECHNOLOGIES & SERVICES PVT. LTD.
ISO 9001-2015 Certified

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Contact Information:


Phone No: +91-755-4246664
Email Id: info@awzpact.com
, career@awzpact.com

Address Information


S-10, Radha Krishna Complex,
Zone -2, Bhopal, M.P., India.
... and much, much, more ...
Contact Us
Category: Government
Location: Bhopal(MP)
CLIENT: MPMKVVCL
Technologies: Java
Status: Running
Preview: https://sampark.mpcz.in
Sampark

“SAMPARK” is designed for access various services and to lodge grievance. The citizen can use any communication mode (Voice-Landline-Fix line/Wireless, CDMA/GSM based mobile phone) etc. To provide citizen help desk for providing guidelines/information to citizen of various services offered by MPMKVVCL. Through the SAMPARK we can register a different type of complaints –

a) Voltage Fluctuation , Power Supply, Meter Burnt/Defective/Burnt/Jam,Phase Missing

b) SD Adjustment /Arrears , Bill Assessment/Average, Bill not received

c) Accident, Report Of Electricity Theft,Unethical Practices,Loose Wire

  • Consumer centric approach
  • GPS enabled tracking system
  • Timely redressal of enquiries & complaints
  • Better compliance management system
  • Single window complaint management system
  • Enhance Service level fulfilment
  • Build centralised data base.
  • Complaint Registration Module/Master
  • Group Master Module HT Maintenance Module
  • Integration with Different Applications
  • Integration with User Access Management
  • Integration with other Services
  • Dynamic Dashboard